FAQ
Laundry shop app questions, answered
Common questions from laundry shop owners about Labahan Manager: prices, printing, GCash and Maya, staff, and what customers see.
What is Labahan Manager?Ano ang Labahan?
Labahan Manager is a laundry shop app for the Philippines. It replaces the paper logbook at your counter: claim stubs, a Board for every load, payments, daily sales and cash count. Customers scan a QR on their stub to see when their laundry is ready.
How much does it cost?Magkano ang Labahan?
The Free plan costs ₱0 with no time limit (up to 300 loads a month, owner + 2 staff). Pro is ₱299 a month with 1 branch (+₱149 a month per extra branch). Pay yearly and get 2 months free. New shops get every Pro feature free for 14 days, no card needed. See Pricing.
Do I need to download it from the Play Store or App Store?Kailangan ba i-download sa Play Store?
No. Labahan runs in the phone browser at labahan.com. You can add it to your home screen so it opens like an app. It works on Android phones, iPhones, tablets and laptops.
Can my customers check if their laundry is ready?Malalaman ba ng customer kung ready na ang labada nila?
Yes. Each claim stub has a QR code and a tracking link. Customers see the status of their load, and get a “Ready na po!” notification when you mark it ready. There are no SMS fees, and customers don’t need to install anything.
Can customers pay with GCash or Maya?Pwede bang magbayad sa GCash o Maya?
Yes. Add your own GCash or Maya Receive money QR in the app. Customers pay from their tracking page and send the reference number with “I paid”, then you confirm it. The money goes straight to your own account; Labahan never holds it. The app also warns you if a reference number was already used.
Does it work with a thermal receipt printer?Pwede ba sa thermal printer?
Yes. Claim stubs and bag tags print through your phone’s print menu on 58 mm and 80 mm thermal printers, including Bluetooth ones (on Android, most need the printer’s print app, like RawBT), or on any printer your phone or computer can use. If words are cut off at the edge, choose a wider side margin and print a test slip. You can also skip printing and let the customer take a photo of the QR.
How does it stop lost and mixed-up laundry?Paano maiiwasan ang nawawala o nagkapalit na labada?
Every load gets its own stub number, and you can print one tag per bag (“Bag 2 of 3”). The app warns you if a stub or tag number is already on a load still in the shop, and asks staff to confirm all bags were handed over at release. Read our guide to lost and mixed-up laundry.
Can my staff use it?Pwede ba ang staff?
Yes. Each staff member signs in with their own PIN, with a role: Manager, Counter or Washer. Washers only see what they need, and the app records who received, released and collected each load. A staff phone is linked with a one-time code from the owner, so the owner’s email and password never go on it. The Free plan includes owner + 2 staff, and Pro unlimited staff.
How do my staff learn the app?Paano matututo ang staff ko?
In the app, Help & lessons has a 20-minute staff course and an owner course, with real screens, a short quiz and links to the matching part of our YouTube tutorials. There is a printable staff handbook in Taglish and English. Stuck on something? Type the question in the Board search or tap Ask Labahan (Magtanong) for short steps with a button to the right screen.
Will it help my cash drawer match?Makakatulong ba para tumugma ang kaha?
Yes. Every payment is recorded by method (cash, GCash, Maya). Staff type the starting cash in the morning, and at closing Today shows the cash you should have, and you count the drawer to see if it is short or over. Read our cash count guide.
What if the internet is slow?Paano kung mahina ang internet?
Labahan needs a connection to save, but it is built for weak mobile data. Releases and payments save in one step, and if you tap Save again after a dropped signal, nothing is recorded twice.
Can I charge a storage fee for unclaimed laundry?Pwede bang maningil ng storage fee?
Yes, on Pro. Set the number of free days and the daily fee, and the app adds it automatically. You also see a list of who hasn’t picked up yet.
Can I run more than one branch?Pwede ba sa maraming branch?
Yes. Pro includes 1 branch, and each extra branch is ₱149 a month (Dagdag na branch: ₱149 kada buwan), each with its own staff, Board and sales, and reports that compare them. Each branch can have its own address, phone, GCash or Maya, prices and stub prefix, shown on its stubs and tracking page. If your branches are separate shops with their own names, customers can see only the branch’s name. If you leave Pro, your first branch keeps taking new loads, and the others can still finish and release the loads already there.
Is my data safe?Ligtas ba ang data ko?
Your records are stored on secure servers, and staff PINs and passwords are stored only in hashed form. We follow the Philippine Data Privacy Act of 2012 and never sell your data. You can download a full backup of your shop anytime. See our Privacy Policy.
Can I stop paying anytime?Pwede bang itigil ang bayad kahit kailan?
Yes. Turn auto-renew off anytime in Plan & billing. You keep your features until the end of the period you paid for, then your shop moves to the Free plan and your records are kept.
Who makes Labahan?Sino ang gumawa ng Labahan?
Labahan is made in the Philippines by Baryotech Solutions OPC. Message us on Messenger or email support@labahan.com.
Still have a question?
Free plan, no time limit, no card needed. New shops get every Pro feature free for 14 days.